New AI tools for emergency triaging could fast-track access urgent care for patients
Data scientists from the Critical Care Research Group (CCRG) and Bond University are developing a new machine learning tool to support triage staff in emergency departments. It is hoped the tool will analyse the patients’ triage notes and cross-reference them with thousands of others, picking up patterns and making recommendations that help doctors fast track urgent care or further assessment.
Bond University’s Professor Marcus Randall, who together with Dr Candice Bowman and Carly Hudson have received a $100,000 grant from the Queensland Mental Health Commission, said the model would be developed using data from The Prince Charles Hospital Emergency Department (TPCH ED).
From 2022-2023, the Australian Institute of Health and Welfare reported 68,062 mental health-related presentations to emergency departments in Queensland, with a single-day peak of 254 presentations.
“It’s an incredibly busy and stressful environment and clinicians have to make critical decisions quickly and repeatedly,” Prof Randall said.
“We should never rely on machines to decide patient treatment, but we can get them to interpret vast amounts of data to make predictions that a human can’t. We hope this new tool will improve existing methods of examining triage notes, which are often difficult to understand.
“It might predict an immediate risk, based on the patient’s history and suggest they be kept for future monitoring or, it might show that this person can go home but needs community monitoring or a follow-up phone call the next day. The aim is to provide EDs with a supportive tool to help improve efficiencies.”
Prof Randall said he hoped the model would prevent people slipping through cracks in an overburdened healthcare system.
“We want to make sure that everyone who really needs care, based on their history gets it. Hopefully our prototype system can be developed into something that is incorporated into routine practice.”
CCRG’s Clinician Research Lead, Oystein Tronstad said the project would build on the Group’s existing collaborative projects aimed at AI innovation in emergency departments, as well as intensive care units.
“As part of CCRG’s ongoing commitment to impactful clinical research, we’re proud to be working in collaboration with Bond University and Dr Faye Jordan and her team at TPCH on this innovative project.”
CCRG Research Fellow Adrian Goldsworthy (pictured) added “this project has the potential to streamline access to care for patients in urgent need of mental health assessment, and while we agree AI and machine learning will never replace human-delivered care, AI + humans can provide efficiencies that the healthcare system, and most importantly patients can immediately benefit from.”
According to the Australian Institute of Health and Welfare, 3,249 Australians took their own lives in 2022.
In the first half of 2023, Queensland had the highest average monthly rate of ambulance attendances for suicidal ideation, and the highest average monthly rate of ambulance attendances for suicide attempt.
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